Your account

Delete your Boxlist account

You can delete your Boxlist account, and the data linked to it, at any time. Boxlist is run by Watchclever Ltd. The website and the Boxlist apps for iPhone and Android (coming soon) share one account, so deleting it in one place deletes it everywhere.

How to delete it

  1. In the Boxlist app: go to Profile, then Settings, then “Delete account”, and confirm.
  2. By email: write to privacy@boxlist.com from the email address you signed up with and ask us to delete your account. We reply to confirm and delete it within 30 days.

What we delete

  • Your account and sign-in (email, name and password, or your Google or Apple sign-in link)
  • Your taste profile and taste test answers
  • Ratings, watchlist, Library (films, TV, books, games and podcasts) and check-ins
  • Reviews, stories, lists and comments
  • Follows, Watch together groups and joint taste matches
  • The record of titles we showed you to improve your recommendations

Taste cards you shared stop working. Pictures of a card that you posted on other sites or apps may stay there.

What we keep, and for how long

  • Backups and service logs that may still contain your data are cleared on their normal cycle, within 30 days.
  • Records we must keep by law, such as payment and tax records if you ever paid for anything, for as long as the law requires.
  • Anonymised, aggregated statistics derived from ratings, which can no longer be linked to you.

More detail is in our privacy policy.